You Care for Your Patients. We'll Handle the Rest.
You went into mental health care to help people, not to spend your nights tracking insurance claims, following up on unpaid balances, or answering billing questions.
Monomoy Health helps independent psychiatric nurse practitioners, therapists, and small mental health group practices manage both sides of admin: insurance payments and patient collections.
One coordinated team. One monthly fee. More time for your patients.
How We Support Your Practice
Insurance Billing
Claims, denials, insurance follow-up, and payment posting.
Patient Collections
Copays, deductibles, outstanding balances, and payment reminders.
Reporting & Ongoing Oversight
Monthly reporting, payment reconciliation, and balance tracking.
Why Work With Monomoy Health?
Traditional billing companies typically focus on insurance claims. But collecting what patients owe is just as important.
That’s where Monomoy Health is different.
We bring insurance billing and patient collections together, giving both sides consistent attention. You get one point of contact, one monthly invoice, and a team that understands the challenges of running an independent mental health practice.
One Coordinated Service
Insurance billing and patient collections are handled together, without you having to manage multiple vendors.
A Personal Approach
We’re a Massachusetts-based, women-owned business. You’ll work with real people who understand the challenges of independent practice.
Your Independence Stays Yours
You maintain control of your practice, clinical decisions, and patient relationships. We handle the financial administrative work behind the scenes.
Respectful Patient Communication
We understand that conversations about money can be uncomfortable. We approach patient billing and collections professionally and respectfully.
More Time for Patients. More Room to Grow.
With fewer hours spent managing claims, payments, and follow-up, you can devote more attention to your existing patients and potentially make room for new ones.
Frequently Asked Questions
Services
What types of services do you provide?
We provide administrative and operational support for independent clinicians and small practices. This includes managing billing and claims, handling denials and resubmissions, verifying insurance and coordinating coverage details, and supporting patient scheduling and communication related to logistics. We also help bring structure to administrative workflows so that documentation, billing, and day-to-day operations stay aligned. The focus is on reducing the time and complexity involved in running a practice, without changing how you deliver care.
What to Expect
What should I expect from the partnership?
Support is designed to integrate into your existing workflow rather than replace it. We start by understanding how your practice currently operates, identifying where bottlenecks exist, and where work is either falling behind or taking up too much of your time. From there, we implement a structure that helps stabilize billing, streamline administrative tasks, and improve overall consistency. The goal is not to overhaul your practice, but to make it run more predictably and with less day-to-day friction.
How does Engagement Work
Engagement is structured based on your specific needs. For clinicians with an active caseload, we typically provide ongoing support by integrating into the practice and managing administrative functions on a continuous basis. In other cases, support can be more targeted, such as helping with billing cleanup, setting up workflows, or addressing specific operational gaps. In all cases, scope is defined upfront based on your current setup and priorities so expectations are clear from the start.
You Don’t Have To Manage It All Yourself
Whether you’re spending too much time on insurance claims, chasing patient balances, or simply ready for more reliable billing support, we’d be happy to learn about your practice and see how we can help.